Your first visit to Family Medicine Clilnic involves a few special steps so that we can get to know you. To understand what to expect, please read through this page. You'll find all the practical information you need, such as a map and directions to our office(s), practice hours , payment policies and more. We also describe our first visit procedures. You can even save some time by printing out and completing the new patient forms in advance of your appointment .
Mission Statement
Our practice is working together to realize a shared vision of uncompromising excellence in medical care.
To fulfill this mission, we are committed to:
- Listening to those we are privileged to serve.
- Earn the trust and respect of patients, profession and community.
- Exceed your expectations.
- Ensure a creative, challenging and compassionate professional environment.
- Strive for continuous improvement at all levels.
Appointments/Cancellations
With the exception of serious emergencies, it is expected that you keep all of your appointments. If you need to reschedule an appointment we require 24 hours notice. In such a case, please call our office and arrange for a make-up appointment with one of our patient care coordinators.
Emergencies
Our office provides on-call service for emergencies. Call 830-334-4142 so that the physician on call can be contacted.
Patient Forms
The Family Medicine Clinic provides our patients with office forms for your convenience. We recommend you print and fill these forms prior to your appointment to save time.
- Patient Registration
- Medical History
- X-ray Records Release
- HIPAA Compliance
- Consent
- Financial Agreement
What to expect
Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page and familarize yourself with the doctors. We look forward to your first visit.
